InternationalMommy offers delivery to Hong Kong from different warehouse locations. Depending on the product and stock availability, orders may be dispatched from Mainland China, Hong Kong or an overseas warehouse. Please check the dispatch location and available delivery options for your selected items before ordering.
HK$31 per 0.5 kg
Charging unit: 0.5 kg
Maximum parcel weight: 2 kg
Estimated delivery: 5–15 working days
HK$21 per kg
Charging unit: 1 kg
Local delivery within Hong Kong
Estimated delivery: 1–3 working days
HK$67 per kg
Charging unit: 1 kg
International delivery to Hong Kong
Estimated delivery: 5–10 working days
These rates and delivery estimates are provided as a guide. The applicable shipping charge, weight calculation and delivery arrangements are those disclosed for your order before purchase. If anything is unclear, please contact customer service before completing payment.
Hong Kong is a free port and does not levy general customs tariffs on imports. Ordinary purchases are therefore not automatically subject to an import duty simply because they are shipped from overseas.
Excise duty may apply to specified goods, including certain alcoholic drinks and tobacco. Some goods are also subject to import controls, licences or permits. The requirements depend on the product and the applicable Hong Kong rules; duty-free treatment does not remove other import requirements.
Shipping, handling and declaration service charges are separate from customs duties. Any applicable charges and payment responsibilities must be explained as required by law and the terms of your order.
Clearance arrangements depend on the delivery service and the goods being shipped. The relevant importer, carrier or authorised agent handles the applicable procedures. If your assistance or additional documents are needed, please follow the verified instructions for your shipment.
Please respond promptly to genuine requests concerning your parcel. If you receive an unexpected request for payment or personal documents, contact InternationalMommy customer service or the carrier through its official channels before responding.
Delivery estimates may be affected by stock availability, public holidays, transport schedules, customs inspections, weather and local delivery conditions. An estimate does not remove any rights arising from a specifically agreed delivery deadline.
If a parcel is delayed, cannot be delivered or is returned, please contact customer service with your order number. We will help review the situation and explain the available next steps. Responsibility for any additional costs depends on the cause, the agreed terms and applicable law.
Customer service: service@mail.mommyego.com
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